I have paid my booking with my credit card but i would like to cancel my order? Do you refund?

Frequently Asked Questions

I have paid my booking with my credit card but i would like to cancel my order? Do you refund?

For the booking cancellation paid by credit card will be refunded 100% up to 10 hours before pick up time. That is enough to call us or send an email regarding your cancellation. For the cancellation less then 10 hours, we check the vehicle status of your booking, if we did not arrange your vehicle, even in this case, we refund 100% less then 10 hours. if we arranged already your transfer and send the driver to your hotel or pick up point, it won't be refundable but for the next booking, a discount will be applied for you.

Other Questions

Can I choose a currency? How can I pay for my booking? What is your payment options? Cash or Credit Card? I have not yet received my refund I have paid all amount in cash for my round trip transfer at the arrival but i would like to cancel return transfer now. Do you refund? How do I know my card and personal details are safe? How do I get a receipt? I booked a transfer for round trip and I choose cash payment. Do I have to pay full amount at the arrival or can I pay separately? I am having trouble paying online for my booking. How can I make the payment? Which credit cards do you accept? Do you charge extra for debit or credit card payments? How safe is it to use my credit/debit card on your website?

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Hana Travel Partners
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