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Can I make a booking for a different number of passengers for the outbound journey and for the return?

Frequently Asked Questions

Can I make a booking for a different number of passengers for the outbound journey and for the return?

If you book a private transfer service, just book for the maximum number of people travelling on any one of the journeys or make one booking for each journey. If you wish to amend the number of passengers on each transfer leg, you can log in to the "My Booking" panel on our website to access your booking and make the change free of charge up to 24 hours before the transfer time or you can just advise this information by email and ask to make the necessary change manually.

Other Questions

I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? When should I book my transfer? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? Do you provide insurance for the passengers in the vehicle during the transfer? How long will my journey take? Do your service cater for wheelchair users and people with disabilities? Could you please assist me with my own language? My travel group are landing on different flights, how can I book? Which vehicle should I book? Will anyone else be travelling in the vehicle I book? How do I book a private transfer service to my private accommodation? How many luggage entitlement will I have? Can I make a booking on behalf of a third party? Is it safe and secure to travel with Hana Travel? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? What type of vehicle brand Hana Travel use for the transfers? I can't find my hotel or accommodation name in your list? What do i do? Can minors book or travel alone? Can I book a transfer to the airport? What does the price include? Can I book a one way trip? Can I make a last minute booking?

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